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Van Pickup Procedures (PRINT this page, have it on you & use as a GUIDE)
What We Look Like Our vans are white with green lettering that says "GO The Airport Shuttle" on its side. An excellent marker on the side of van is our phone number 1-800-776-0323.

Beware of impostors! If you do not see 1-800-776-0323 on the side of the van, it is not us!
Where to find us? (Hey, and remember, we track your flight!) At airports, we track the progress of your flight, thus we are looking for you based on actual gate time. Once you get off the plane, go to your baggage claim area. From baggage claim, proceed to:
At Baltimore-Washington International (BWI Airport) Door #3 if at Southwest baggage claim. Once there, walk outside. Go to Door #10 for all other airline baggage claim areas. Once there, walk outside.
At Ronald Reagan National (DCA Airport) Walk outside. Look for us directly in front of your baggage claim area. Please note: if a 2nd curb is in front of you, crossover to it and look for us there. You can update us by calling 1-800-776-0323 too.
At Dulles International (IAD Airport) From baggage claim, walk down ramp and outside. Cross over to curb 2B. Then, cross over to the big parking lot. We're parked at the light pole marked 6&7. You can also update us by calling 1-800-776-0323.
At your hotel, workplace or home (Departure point) Look for us parked in front of your location approximately 2 to 5 minutes before scheduled departure time. Please call 1-800-776-0323, if you do not see the van at this time. Our dispatcher will reach the driver via 2 way radio communication to secure your pick up.
Fraud Alert: Remember to look for 1-800-776-0323 on the side of the van. * *As with all airports & hotels, please be aware of fraudulent activity. Illegal operators, doormen, bellhops & even some legit transportation companies will try to say anything to you to get you on another vehicle! If 1-800-776-0323 is not on the side of the van, it's not us!
Airport Arrival Cut-off time: 1:00 am For details, go to our FAQ page (PRINT this page, have it on you & use as a GUIDE)
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